Q: Are you trading company or manufacturer ? A: We are factory.
Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment. If you have another question, pls feel free to contact us as below.
Q: What is Warranty Policy?
A: We provide 1 year warranty. During the 1 year warranty if any parts have problem, our company will send you replacing any parts for free and help you to change the parts. When the warranty expired, We will still give you technical support for free. The only difference is the replacing part no longer free. So, we provide lifelong after sales service to you as long as you use our printer.We are the best manufacturer in China and the quality is guaranteed by the China Ink-jet Printing Association. We care about quality a lot, Although low cost products are the most popular, but we must make sure the high quality and we have very high production standards with affordable price. We also supply spare parts and inks with every machine and normally our machine can use for long time no problem!